Customer Testimonials

Our move was from FL to PA (Wrong time of year to do that). The packing and loading went great. After that everything went south. We determined we would need more time for our move. That took about two months. Finally found a house that would pass the inspections, and notified NVL of the place and time. So our household goods were in storage for 2 months. The delivery was on time and completed to our expectations. We would definitely use them again (hopefully will never have to).

David was so helpful when it came to booking my move across the country. He was very friendly, accommodated my schedule to set up a virtual and was very responsive. Marco, the drive was impeccable. He called me the day before to confirm his arrival time and was prompt. He handled all my items with care and was very respectful. He was always communicating with me, when he was leaving, when he was expected to deliver and even arrived a day earlier which worked perfectly for me. Marco was fast, f riendly and easy t work with! I would recommend them over and over again!

Here is the review I posted on Google: Best move ever! From the first interaction, to the last item being delivered to my new home, it couldn't have gone better. Price quote was spot on. Bobby Watson was super responsive and helpful. Scheduled my move date exactly when I wanted, and delivered many states away exactly when they said. Blaine and his team (Bryan and Jamaal) did our actual move. They showed up on time. Handled our stuff carefully. Worked quickly and efficiently. Were pleasant and helpful. Delivered when they said, without a word of complaint that there was no elevator on the unload end. Can't recommend them highly enough! I read so many horror stories on the internet about long distance moves I was leery. But On Time is terrific!

My moving experience from start to finish was made easier because of the personal service by Rick Tobin. Because Rick always spoke to me and was able to guide me through the necessary steps for my load and delivery schedules. All of the personnel involved both with loading and unloading were courteous and very professional. I have already recommended McCarthy Transfer and Storage and National Van Lines to anyone who I knew was contemplating a move. My only issue at this time is that I have a credit coming and eagerly await getting a check for that. I am now settled comfortably in my new home. Thank you. Sincerely, Barbara Wheeler

I am very pleased with the National Van Lines for my relocation from Houston to DC area! Since 1995, my family has moved 9 times across the US, and this is the best of all! The entire process, from the initial booking to the final damage claim, is very professional and transparent. This truly is a stress-free relocation! I had initial phone call with Mr. Micheal Barrios of NVL, followed with a video-con to survey the household stuff that led to a moving contract. The contract provided the in formation on cost and insurance as well as packing and delivery dates. The driver (Mr. Enrique Salazar) and his team loaded and delivered my household stuff on time as scheduled. His team on both ends did a fantastic job on packing, loading and unpacking. I am extremely impressed that we had nothing missing and nearly zero damage...a best outcome among all 9 moves we had. I filed one damage claim. The interaction with Ms. Patty McCarthy of NVL claim office was pleasant and timely. Overall, t he NVL team is outstanding! I shall have no hesitation to contract them again.

We were pleased with our moving experience from the initial visit and quote, ability to meet our moving date requirements, timeliness of loading and unloading the truck and the care taken by the movers with our furniture. We highly recommend Norumbega Moving and Storage in SW Harbor, ME and the National Van Lines.

From beginning to end, NVL hit every point of service. While not damage free, there were only small things broken, mainly due to harsh temperatures, i.e., broken leg on sewing machine caddy, cracked plastic totes, pail that broke. Certainly these did not come close to totalling our $500 deductible. Everything that was loaded in Tennessee came off the truck in Wisconsin. Crystal Merriweather went above and beyond helping me value our load and get me ready for Jenn to get scheduled. Courtesy and professionalism of both the loading team and the delivery team were top notch. We were ready early and Jenn happened to call to see if the driver could come early to start the inventory process. When Eric arrived and saw our load, asked if he and Damien could go ahead and load. We were ecstatic because bad weather was headed our way. We were pleased with how they loaded our belongings. Angelo tried hard to get to us on Saturday, the 11th, but we were farther west than anticipated, so we postponed to the next day. As mentioned, some plastic totes had cracked, particularly on corners, but that seemed caused by severe cold temperatures rather than mishandling. My sewing machine case had taken a blow at some point and the leg on the case broke. Angelo made sure before leaving that the sewing machine within was okay, which it appears to be. Again, none of this appears to be a problem caused by mishandling. Angelo was patient with me and my daughter as we struggled to be sure we h ad everything marked on our inventory. At the end of the unload, he helped us go back on a few boxes to make sure we had everything. I had confidence in a complete delivery. Thanks again!