Customer Testimonials

Customer reviews for

Our driver was fantastic. He went above and beyond when unloading all of our stuff and moving it to the right places. He was so kind and helped us take the couch apart so it would fit in the elevator. He went above and beyond and I was so grateful!
Jhaveri
Being retired military this makes our 19th move and would rank this on at the top. The best pack out we ever had. Charles got in touch early and keep us updated as he traveled to our destination!! Hes top notch! Delivery day was smooth! All the workers were polite and hard chargers. Highly recommend!!
Blue
Movers were on schedule and did an excellent job with our move. Would recommend the company to anyone looking to move
Barber
Smooth planning and service before hand and a great team moved me.
Mitchell
They were great.
Eaton
Nicole was very efficient and helpful with the coordination of our move. Both the guys Ricky and Clarence that came and moved our stuff were professional and a pleasure to work with. We had a great experience with this move.
Perrin
I was very pleased with the service I had from the packing up of my belongings, storage and delivery. All the guys were professional and kind. I would definitely recommend your company to my family and friends!
Jaynes
You moved my sister from Texas to St Charles. All went on schedule with no problems. Very satisfied!
Apel
The whole process from beginning to end was excellent! Dave came and gave us a quote and helped manage the process until moving day. The team showed up and did an outstanding job of getting everything loaded into storage. Then Pat and the team at the other end did an amazing job. They unloaded our stuff and had everything set up in 3 hours!! Most impressed. Every single box, bin and piece of furniture was accounted for. I would not hesitate to recommend this company. Thanks for the care i n handling our move. The whole team was outstanding.
Lederman
Move was handled efficiently and professionally. Items arrived undamaged. Driver called the day before to say when he would arrive.
Novacek
The packers and movers were extremely thorough and professional. They unloaded on the said day without issues. Would hire them again when needed.
Keshava
Hi. Thank you for your interest in customer experience. Our experience (BL 347925) does not easily categorize into stars and we are hopeful that National Van Lines will be responsive. Overall, our movers were friendly and hard working, both in Seattle and in Oakland. We were however disappointed to learn that the movers would not be arriving within the date range provided. The driver kept in touch and the truck arrived three days later, 7/16/24. They mentioned that they had to switch out truc ks and that all of our things were transferred and that other movers were involved. On 7/23/24, we emailed Ryan Peltier at AtoB movers to let him know that in unpacking a box marked FRAGILE, it became apparent that the box had been dropped as the carefully wrapped and well protected items were smashed, including several special pieces: Blue Ivory Royal Worcester leaf vase, Romanelli blue figurine vase, Stangl 3 handled vase, Lambriillotte crackled glaze vase, Beehive Austria, large vase, pastoral scene In the email, we asked Ryan to please let us know the next step to file a claim for damages but to date we have not had a response. We look forward to hearing from National Van Lines with a positive way to resolve this issue. Sincerely, Tony Salvata and Liz-Beth Levy
Salvata
Everything was packed securely with lots of paper around the items, and more in the area of the items if necessary. They packed quickly and carefully at the same time.
Holvey
The 2 gentlemen who did out move were efficient and professional. Would definitely recommend
Repasy
The salesperson was wonderful, and guided me thoroughly through the whole process. The movers were excellent, too, efficient and hard-working. (Packing and loading is definitely hard work!) I highly recommend this company.
Allen
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