Customer Testimonials
We hired your company to move friend and former employee from Texas back to Missouri. Your representative Steve and his Son from Moores Packing and Moving were amazing. They were so kind to Judy and she had nothing but praises for them through the entire process. I was onsite during the delivery and can confirm they did an a outstanding job taking care of her and her belongings. They were kind, courteous and extremely careful. I was amazed at there level of customer service. This company c omes with my highest recommendations. Randall Bowman General Manager Transport Graphics.
The overall outcome was good. Two things to change are, be off front with customers that you are subcontracting their move to another company and subcontracted companies should not be asking your clients issues relating to the terms of the contract. Finally, only one person came to offload our stuff in a situation where we did a full State relocation; my wife, son and I had to pitch in to remove our stuff from the truck. Not sure if we can get some refund for our work. But in all, we are gratefu l to all and our Lord.
The entire experience from start to finish was impeccable! From the Zoom review of our old address to see # of items, to quickly moving our items safely, to our new address (almost beating us there!), I could not have asked for better service! This was perfectly timed as well as our previous movers kind of scammed us - so this was refreshing and confidence building
This was the fastest move I've ever experienced. My things were picked up and delivered withing 4 days. While this was awesome, I would have appreciated to have known this more with more than 4 day advanced noticed because I expected 1-2 weeks between pick up and delivery and had to but a last minute plane ticket so that I could be present at delivery. With that said, Michael Barrios was an excellent agent who answered all my questions and always responsive to all my emails. Daryl James and team were fantastic about the pick up and delivery. Based on my experience, I highly recommend NVL if you have Michael and Daryl on your team!
So far so good, still unpacking. Not a fan of one Company Packing and another Company Picking Up & Moving. My Blankets disappeared. National told me, when they took possession, all my packing Blankets were missing. Even my Uhaul Blankets. So I wonder what Golden Moving, in Oak Harbor WA. did with Personally Purchased Blankets? So any unhappiness starts, in Oak Harbor, WA. Otherwise so far, so good.
I moved relatively last minute and was able to get a really good price with National Van Lines with reliable, timely communication. All of the correspondents, movers, and drivers involved in my move were friendly, efficient, and communicative. All of my belongings arrived in good condition, and the movers helped me make sure everything was checked off and documented before they would move onto their next jobs.