Customer Testimonials
Everything about the move was great! Mandy is wonderful! Pauline came to the house to see what we wanted to have moved. She explained the process well. The price quoted was very reasonable. Mandy was flexible about meeting our scheduling needs. They even called before they were scheduled to pack and asked if they could start packing a day early. (Our schedule was such that we were able to let them start packing half-a-day ahead of time.) The packers did a great job! The driver Mark was great! He handled the furniture carefully. He did a great job folding (not rolling) our prized silk Turkish carpet. Our belongings were transferred to a smaller truck for the final part of their journey to the Upper West Side of Manhattan. Mark unloaded our belongings - to our 17th floor apartment. He set up our bed with its very heavy furnishings. He positioned all the furniture and boxes in the correct rooms. He was very courteous and helpful.
Brad and Crystal were fabulous, with loading, on time arrival at destination, efficient and speedy loading and loading, great communication, dis-assembled and reassembled furniture as needed and appropriate. They were very professional and a pleasure to work with. We would highly recommend them to anyone.
We had a great experience with National Van lines. Starting with Dennis who we contacted year ago about our move half way across the country. After getting the initial estimate, the move did not materialize because of the things that happen in life. We contacted Dennis year later when are ready, he was very happy to help us get started. Scheduling the move accommodated our timelines. Packers were very diligent in getting every single item packed very well. Dennis and his team of associates we re always constantly in contact with us. At the destination, the drive Marcus came with his helpers, all items were accounted for. All the furniture and equipment were brought inside our new residence and were assemble and made functional. We highly recommend National Van lines, Inc.
The experience was good on all ends. Michael worked with us to coordinate the move. From what I understand, the movers were professional at the pickup. Things went very smoothly with the drop off. Bryan kept me up to date with the time. He and Moses did a great job in moving the stuff in. They made sure everything fit and were friendly and professional.
Excellent personnel from origin agent in her help in booking all aspects of the move through the team making the pickup and the delivery!! Not just great members of your team, but great people! I have been in all aspects of the trucking industry since 1961 and understand that in a service industry your people make or break your organization.
I specifically told the delivery people not to deliver the goods on Friday as l would be leaving for NYC early in the afternoon.My husband calls me and tells me that there is a huge truck parked in front of our house on Friday at about one pm . I ran home from the office and they proceeded to unload my boxes. I got an email at 11pm that night saying that they would be making a delivery to my home and how much the bill would be. Its a strange way to do business!!!