Customer Testimonials

From start to finish, the crew were professional and careful. Having spent about 8 years in the industry myself, we were able to trade stories (positive ones!) and your crew welcomed my expertise; which helped make the move go smoothly in both ends. Jacob was prompt (sorry our Aussie scared you!) and made a thorough estimate. He was also very open to communication from me when I had questions as we approached. One of the main reasons we chose National was that Jacob said they had a straight t ruck, which we needed on the destination end. This was a huge plus, since a shuttle service would have led to a very long day. Seth, Koby & Brandon did a wonderful job loading the truck and were careful with our belongings. Upon arrival at the destination, our Aussie and I led Seth & Koby down our seasonal road, taking time and care with their truck. Our driveway needed backing into, and the two handled it like a pro, even with some tough corners. Seth & Koby then worked their tails off at de stination, since they were unable to find help who would not charge them an arm and a leg. Unloading went smoothly as well. Overall, we could not have asked for a smoother move and will highly recommend National and especially Jackson Relocation Services to people we know in need of a moving service. Jackson RS is a definite benefit to National VL and we are thankful. Thank you! Lynn & Caren Miller

Absolutely the best! From my first call with Sam to the day of pickup and all the way to delivery day, it could not have been smoother. Sam is a pro and knows his stuff - he was patient, answered question after question, and accurately prepared my paperwork. Knowing my things were onboard with an experienced, professional driver gave me a ton of peace of mind -- many, many thanks to Jason!

The Origional truck was too small and the driver came a day early while the packers had just started. He kept telling me they had been doing this for 35 years. Therefore he should have been able to determine the truck was too small and called for a bigger truck before 4:15 on a Friday afternoon. He put everyone in a scramble to get a second truck for the overflow. Then we had a thunderstorm during the load and a lot got wet due to him putting too much on the driveway at one time. The second truc k did not show up until after the original promise date. When the second truck came Sydney and his help were very professional and respectful. They took the time to check the inventory items carefully and did not rush us unlike the first truck which also left the 3rd guy behind at our house. We had to make several calls to his phone to get him back to pick up the 3rd guy. If the size of the second truck would have been assigned in the first place I feel the experience would have been totally dif ferent. Eugenia Feindel

David Smith really made this move easy and worry free. He kept the team on track and both loading and unloading was stress free. Moving across the country is difficult logistically in itself, but knowing David was on top of everything (even sending texts with location updates) he deserves a bonus if every move is this smooth!!! Thank you David.

Moves are work and tedious and sap your energy. This move was executed to the highest degree of professionalism. My driver Trey and the associates that came to assist for both the load and off load were amazing! Everything was moved without breakage or loss. My household goods were handled with care and precisely placed in the trailer. Observing the load up team was like watching a choreographed dance of precision. Each member had a task and knew exactly what and when to perform. They were helpf ul to each other and achieved the best outcome. They wore uniforms and were polite and considerate. The offload team were seasoned movers who came to assist and they were also best friends. The camaraderie between them was so entertaining. I gave my instruction where things were to go and it was done efficiently and with consideration. I consider myself truly blessed to have had the individuals that came to assist me with this move. Trey you are truly a master of your profession and because of t hat you have excellent contacts that made my move easy and without stress. Thank you! Thank you to your teams on both ends. Very Respectfully and with a humble heart. Kathleen Milner

I liked that Greg with Golden Services came to house to review our move requirements. After he priced and scheduled the moving day I asked a few days later if they could move up the packing date a week earlier. He went to work, rescheduled to the date we wanted, great work. We had 3 hi value pictures that required 3rd party crating services, he also moved them up appropriately. The Golden packers needed to shuttle our goods with a smaller truck, the packers did a great job itemizing the boxes and paperwork. Very easy to work with them. The delivery crew did a great job also, all 96 items arrived in good shape while unloading in 100 degree heat. Driver called and kept us informed of delivery time. Exceeded our expectations, thanks to all.