Customer Testimonials

I recently moved from New Jersey to Texas and my team was comprised of Mark B., Sandy R., and Patty M. Mark was the reason I chose NVL. He was incredibly knowledgeable, polite, detail-oriented, and provided the perfect level of follow-up to get me to sign on. His estimates were on target, and he fielded many phone calls and questions helping me get up to speed. I compared your quote to 4 other moving companies and Mark was the reason I chose your company. Sandy took over my case and pr ovided great customer service. We had a few hiccups during the move (e.g., mechanical issues on the moving truck, delays, hardware issues) and I found her to be incredibly personable. She proactively reached out with status, provided the perfect level of updates, and made me feel like she valued my experience. She is incredibly talented in this capacity. Patty is a claims assassin and I mean this in the most positive way possible. This woman is on top of her game, responds quickly, and gi ves excellent customer service.

It was my first experience using a moving company, and I wasn't sure what to expect. We have all heard the stories about the movers who damaged or destroyed their furniture and belongings. We're happy to say that we had a great experience with Road Haugs. We will recommend them to anyone who wants to move and I give them all five stars for the excellent job they did moving us.

Ed Wright was wonderful in the process to pick and book the moving van line. He explained everything clearly and answered all my questions. Damon was also wonderful as the van line driver. He was very communicative so we knew the progress of the truck. He was also very helpful during the moving day process on both sides of the move coordinating well with the moving staff. Car pick up was a little confusing as we had trouble getting in touch with Montway when the truck didnt show up at the allott ed time. I was able to find the chat function on the website and that person was able to get the message to the right people and notify us of the new pick up time. Car drop off went smoothly. Overall, very positive moving experience.

Petkevicius Was very gracious and explained everything he was doing and why. He moved all of my bedroom furniture by himself and was very careful with every piece. He did not stop until the last things were on the truck. I hope he is paid well . As a customer who has made many long distance moves in my life, I have never had anyone move my things so quickly and carefully. Thank You

Three very good movers and packers arrived on schedule and did an excellent job getting my furniture and boxes packed very professionally . They were well prepared and moved very swiftly to accomplish their mission. They even had some used boxes extra boxes and wardrobes to carry some odd shaped items so they could come across country without any mix ups . The only person was disappointed with was d Spectful Kearney for not getting back to with a phone call or boxes I requested. On the rece iving end Mr Billy and his coworker were very careful and efficient as they had to rent a Penske in order to deliver to La Loma because of their driveway access here on this end. They used a back door to mover quickly into my apartment. No time wasted they really moved quickly and Were extremely respectful to myself and sister and brother in law. We are three seniors and I am handicapped and they kept everything safe. My self safe and my furniture. I was very grateful to the drivers and the ir crews. I would also ask if perhaps John Kearney would perhaps find out the rules of the condo assoc about moving times. The crew checked in with our Maintenance person who never told them the time they had to be out of our building. With an afternoon pick up Kearney should hv perhaps asked the hrs. Im sorry I did not inquire only about to get Keys for a moving elevator lockdown. Sincerely, Mrs. June S. Foley

Packing was great and packers were pleasant and courteous. However the packed furniture picked up on June 1 spent 18 days waiting for a driver. We were living out of suitcases for 4 weeks. When the furniture finally arrived on June 28, the driver and those unloading were very helpful in placing items were asked.