Customer Testimonials
Golden Movers (Thomas) and a helper came in and assisted us with packing and sorting. The delivery of our household goods was actually early which was a pleasant surprise. The movers moved at an amazing rate with their helpers to unpack and reassemble our furniture. Everyone was very nice and personable during the process plus removed any boxes that were used for the move.
After all my years of working on GOV/ DPS moves, I have actually experienced what I think the military moves are like an d it was a great experience.
Thank you all for the wonderful customer service along the way.
I was very pleasantly surprised with the service we received. Our family moved from Florida to Texas so it was a big move. I am happy to report that we received all of our items and only had one bowl break in the process. I was warned by many people to not use a mover as they believe they either lose your items or even steal them. That was far from our experience. I was going to use a container shipment company until I called for an estimate and found that it was very competitive against the rat e that I received so we decided to go with a full service mover instead. These people are moving experts and also very friendly and easy to talk to. They made a very stressful move better for us. I highly recommend Sam's Express with National Van Lines!!
I was very impressed with the overall work ethic and efficiency that the teams in Illinois and Texas exhibited. From the beginning, with my sales rep, Paul B, to my truck driver, John S, The overall professionalism was commendable. Everyone made my cross country move more stress free than I anticipated.
Norumbega Moving & Storage is a fantastic company to work with. They took great care in handling all of our belongings, packing them carefully to make sure they arrived safely at our new location. The guys who did all the packing and moving and carrying heavy boxes were all fantastic. We have used them several times and cannot compliment them enough.
The support and responsiveness of our move coordinator, Joe Kim, was very good. I can't say enough about the professionalism and excellent communication of our actual movers, Damon and Sebastian. They were outstanding! They made us feel very comfortable that our items would make it cross country with no issues, and that's exactly what happened.
From the moment of inquiry, the handling of our move was of the utmost concern and quality. We have moved across country and internationally many times with other top tier/known organizations and this was our best experience by far. Everything was just easy with high touch but not high drama. Dennis and Robert were both excellent communicators and easy to work with. Additionally their teams on the ground in Colorado and on the ground in New Mexico were friendly, professional and expert at the pa cking/loading process. We will definitely select National should we move again (and we do not plan to!)
