Customer Testimonials
I'd love to give a 5 here and had every intention until we found we'd overpaid. In the days/hours before our delivery, we paid the amount on your portal without realizing until later it had not been adjusted by the reduced storage charge. It involved many days of calls to the local NJ dealer with no results. It was not until I called your corporate HQ and spoke to Lori did we get the nearly $700 returned. Kerri could not seem to get any results in over a week while I was able to in 1 day. This was frustrating and tainted an otherwise great experience.
On to the favorable, your price was lower than the other two movers who gave estimates and we had a great connection with Adam when he estimated for your company. The movers - Rob, Kyle and the teams on both the NJ and FL ends were outstanding. They were prompt, friendly, careful and efficient. In an odd way, it was comforting having familiar faces on the receiving end. We had a good rapport with them as well.
Havin g not had a moving experience prior to this one, overall we are pleased with your company despite the snafu with the payment. While we hope to not have to move again, we would call you if we do. Thank you to Adam, Rob, Kyle and Lori.
Our items were held in storage at Jersey Shore Movers in Jackson, NJ from 9-2021 through 4-2023.
National driver was in communication with us and arrived at set time along with the two men he hired locally. Appreciated that. Guys were very careful with our things.
Unfortunately, we are missing two boxes, one of which had several of my husbands good tools.
Not sure where/when they went missing, but it certainly puts a black mark on both Jersey shore and National.
In addition, the wrap around my couch had ripped and there were several dirt marks as well as a slight tear at seam. I filled out the claim and was issued a check, but I would have preferred someone to come out here and clean, and sew the seam. Now I either have to figure it out myself or look for someone to hire. Another hassle that I don't need when I'm trying to move in and get organized.
Thank you
Elaine Boaman
The movers were great. Both move out and move in, especially the move in. Just wish there was better communications about scheduling. I understand there were schduling issues and every one was working to resolve the issues but updates and the cause of the scheduling issues would have been appreciated
We moved from New Jersey to Virginia. The service was very good. Our driver RJ aimed to please and was very accommodating. We had the inventory completed by Virginia prior to the drive team coming to our home. She was professional and it really saved time for the loading. We appreciated their efficiency. We did not have a lot of cube so we had to wait 14 days for delivery. Waiting was not ideal but we managed.