Customer Testimonials

The packers were quick in packing our items, courteous, and pleasant to work with. That said, they made a few mistakes. One was not packing everything as my spouse had to complete packing our Master bedroom. Medicines were packed up also. We had one picture with sound broken, and the labeling on the boxes were not very clear. There was also some confusion over when the second truck was to arrive and we only got one day to complete the loading as opposed to two as originally thought. Despite the confusion, we managed to get the second truck loaded in one day. Great work by Mark and Juan as they were the leads of the 2 trucks that delivered our items. The deliveries to our new home were on time and done in an efficient manner. Special thanks to Tom Vinter for his kindness and patience and Mark (driver of the first truck) for his calming presence in seeing us through some chaotic scenes as one could imagine with a move of the size we had. The moving crews themselves were outstanding on both ends! We were in awe as to how fast and organized they were in loading and unloading the trucks. It was a sight to behold.

Sidney and his crew did a great job. They were very detailed in making our inventory which involved two stops to unload in Michigan. Everything arrived to the correct destinations and nothing was damaged. Sidney and the crew kept us informed what time each delivery would be made and they were right on time. They answered any questions we had and we felt like we were in very good hands. Would definitely recommend National Van lines for long distance moving. John Kearney with Kearney movin g In Nokomis, FL was the agent we used to put our move together. Great guy.. great company!

Trey the driver was really great. I felt I was in good hands with him running the move. He was great at communication and both pick up and drop off crews were excellent. I had a lot of heavy stuff. Both crews handled it very well. I'm still unpacking. But I think everything came through just fine! Thanks for your excellent service!

Jeff Chapman the best!! Used him for several moves. Explains well! The 4 men came to pack seemed very efficient. Two men in and out of house a lot, finally left. So the 2 men left did excellent job. Not sure why they suddenly left!!!!!! Very good outcome also in Charleston. Driver was from Fl packers. 2 from Ohio all 3 were very good. Some questions about uncrating but phone call took care of that. All in all very satisfied . Pat maxson

My husband and I recently downsized and moved clear across the country to enjoy our retirement. Paul Collins was invaluable in assisting us with our move, as we had not had to move in 32 years and naive in the process. He was always willing to discuss the job and made himself available to me during a stressful time. I highly recommend A toZ moving and storage because of these reasons. National Van Lines did an amazing job of taking care of our possessions during the packing up and delivery process. Highly recommend the group of men who carefully loaded our belongings on the truck, didn't damage anything in the process and were polite and respectful to us. Also highly recommend the group of men who carefully unloaded our belongings on the other end of the move. They were also polite and respectful of us and our belongings. Most importantly for people going through this process - NOTHING WAS DAMAGED OR BROKEN! We packed everything ourselves except for a mirror and I was very w orried about the fact that the Van Lines insurance would not cover the real cost of our merchandise unless they packed everything themselves. I consider myself blessed to have chosen these companies for our move.

National employees were courteous, their prices were very competitive, they paid my claim for a few damaged articles promptly, the local agent returned my calls promptly, and they arrived when they said they'd arrive. An excellent organization. I'd highly recommend national to anyone contemplating a move. Jay Steele

Our driver Damon Clark and his crew did an excellent job. Our move across the country was stressful enough. My wife and i were very pleased with the professionalism, timely and courteous service. Damon kept us up to date with his ETA and travel. He arrived on time as promised. His care of our belongings was exceptional. He took that stress out of or move by reassuring us constantly. His crew loaded and unloaded our belongings and were engaged in placing everything where directed. His cre w even took the time to help put most of our furniture back together. I would highly recommend Damon and his crew for any move. Job Well Done Sincerely Randal and Christine Gee

We received amazing customer services from all parties. We dealt with Greg at Golden Services, Aaron at National and Robert Hicks with Hicks Transportation. We were so impressed with all parties involved. Robert with Hicks Transportation and his moving helpers, including Tyler went above and beyond in every aspect of our move. Most definitely 10+ service. We will definitely both utilize and recommend them to all our friends and family members. From start to finish it was the best move ever and we even received our goods early. Way to go. David and Elisa

First of all, my apologies for the delay in getting the survey officially in . . . . It's corny but true . . . if I could give more stars, I would. Nick promised us a white glove treatment and that is what we got. Shannon, Alejandro, and his crew were all on board in making sure we were happy. A lot of moves are fluid; ours was no exception. Nick was great at providing various estimates and what if scenarios so that we made sure we had the arrangements that fit our needs. Shannon provi ded detailed instructions for the day. Alejandro and his team just amazed me. I would have zero problem in recommending Road Haugs to anyone I know. Thank you ever so much!!!!!!!

The scheduler I spoke to (Michael) was amazing and helpful throughout the entire process. He always answered questions although I was given another contact once he did his part to sign me up for the move. There was an issue with the packing day. Somehow it was not scheduled. It caused a great deal of anxiety as the crew was unsure if they would be able to pack and load all in one day. I called a supervisor and they sent 2 additional packers and they were able to get it completed in one day . I realize things happen, but it added a great deal of stress to an already stressful time. However it went very smoothly now that I look back because things happen regardless of how well we plan. The driver and packers were Fantastic and took great care to ensure our things were not damaged and that is very appreciated. They know what they are doing and are quick, efficient and professional. We are pleased and would use National Van Lines again. However, I will personally confirm t he packing and loading are scheduled and confirmed a week or so in advance if I ever need to move in the future.

Recently l moved from Chicago to San Diego w/ a different company The experience was next to challenging. I was presented w bills it seemed at every turn contrary to what was quoted.I moved back to Chicago in several months. With the first company items were lost and destroyed. With National I had one person who followed through w/ the entire move with no hidden charges. At arrival in Chicago I had a crew who moved me in, unpacked and I chose the extra service of 'putting way.' I was impresse d and not disappointed with service and personnel. The compliment comes from a picky customer who expects competence and honesty. ESP kudos to Blake and in Chicago Alex (mover warehouse.) Anything else?

I had a really great experience with National Van Lines. Their pricing was extremely competitive, and my sales rep, Eric, was terrific throughout the entire process. He was proactive in his communication, very transparent about where I could save money or secure discounts, and guided me from securing quotes all the way to when my belongings were delivered. I secured over 10 quotes from various moving companies as I tried to find the most value, but also the most confidence. I'll be honest, the m oving industry is filled with scams, shady brokers, and wildly inconsistent and inaccurate pricing. Eric and National Van Lines were the only ones that made me feel like an actual human and worked with me, instead of making me feel like they were trying to take advantage of me. Their pricing was extremely fair, their service was professional and as advertised, and they were flexible and understanding even when I had to pivot delivery locations. I think we can all agree that moving is not a f un or enjoyable process. However, if I'm going to have to do it again, my first call will more than likely be to National Van Lines.