Customer Testimonials

We had a small move from San Diego to Dallas. Our items were loaded on a Monday and delivered the following Monday. It was as smooth as can be. The two pairs of gentlemen from Firefightings Finest (Albert & Bobby in San Diego and Gabriel & Zach in Dallas) who handled our things, were polite, professional, and careful. Our communication with our coordinator Tate Matthews (McCarthy Transfer & Storage) was timely, clear, and accurate. We appreciate the top notch service from all the people we inte racted with, including customer service representative Tiffany (National Van Lines) who made sure we had our delivery when we need it and followed up to confirm all was well. Professional Movers might seem expensive but the incremental cost over doing it ourselves was definitely worth every cent. Ive decided to use these services again in the near future to move a few pieces from San Diego to Idaho. Its too easy!

Michael Hartung at National Van Lines was professional, responsive and assuaged my concerns about the move. He responded to my messages quickly and clearly. The moving staff were quick and professional. My stuff was transported in a timely manner without any issues. I highly recommend National Van Lines.

We had an awesome experience getting prepped and packed up in our original home ( Greenwood, IN) Mark (National) did an awesome job getting our estimate and helping us get ready for pick-up. Mark ( packers) did a great job prepping, answering questions, providing assistance day of move and was very congenial. We talked about how smoothly everything had gone and what a great company National was! On the day of unloading in the new home, (Edmond, OK) several issues that National needs to be aw are of, that gave us concern about overall service: *. Unloaders were late getting started *. A question about a $125 fee stopped the movers from continuing their process; seriously? After wed paid over $9,500 and the additional fee came late ( while we were in-process of the move and had inadvertently not had time to process the final payment. ) Charles ( driver) stopping the process and embarrassing us in front of the unloaders was totally unnecessary. * handrail to 2nd floor was c overed but, no carpet protectors were laid, all inventory carried up the stairs were on the unprotected carpet. On the pack side, both sets of stairs were covered in plastic. *. The lead unloader ( said he was) was difficult to work with - either, challenging or not following our requests and making comments that were not true ( totally unfounded ) went on throughout the day. *. The piano was the last thing to be assembled and was unnerving. They put it together and set the lid on top w ithout the hinge pins had we not noticed this, it could have been catastrophic. ( no hinge pins were ever found) We move frequently ( every4-5 years) and thought wed use National in our subsequent moves , now we're not sure that will happen. Larry Russell

I am truly grateful for the team assembled by Jack Morgan in Santa Clarita! The guys worked steadily in a team-like and professional manner. From the estimate, to vault storage, and final delivery, what Jack estimated was what got delivered. No hidden fees. AQMS of National Van Lines was recommended to me from a friend and prior customer, and I would recommend them to another friend who too will soon be retiring. It was such a challenging time, but not having to worry about the - intra-state moving was a blessing and comfort. Thank you Jack. Remember you owe my realtor, Sona Galatin, of the San Fernando Valley, a bouquet of flowers for the additional recommendation. Thank you, Giselle Edwards!

Thank you for the great service i received in my recent move with AQMS and National Van Lines. The move went without a hitch, although there are a few boxes that are crushed and a few scratches on furniture, broken rollers on a small standing heater, I consider myself fortunate considering the long haul cross country. I still have all boxes to unpack so I won't know of any broken or damaged items until then. Working with Agent Taz San Lucas was a pleasant experience. He was referred by a neig hbor and from beginning to end, he was friendly, knowledgeable, professional and quick to respond to all questions. He was the key to making the move easy and smooth. The driver (Joe Claustin and two furniture movers were the best. Their work ethic was tops, they were focused, fast and had a great attitude. I'm very happy I used AQMS and National Van Lines. Thank you.

My experience with NJ Movers from the beginning when Adam came in to provide an estimate , to the the actual moving day, to the communication with Ciarla and Kerri in the office and then the delivery to our new home was extraordinary. The move was so well organized, everyone was so pleasant and professional. and the movers were very careful with our possessions. The communication with Kerri and Ciarla was very personable and helpful. I am so happy we chose NJ Movers and am completely satisfi ed . Thank you, Joseph Carlone

Start to finish, this was the best moving experience weve ever had and weve had many. The sales rep (Joe Bonnie II), the office staff, the packers, the movers, were all knowledgeable, efficient, careful and professional. They were also cordial and a pleasure to work with. We highly recommend Joe and his team. Were glad we found them. Bob and Estelle Odle

After hearing several people's nightmare moving stories, I was extremely nervous about which company to go with. After speaking to Brandon several times, I am so happy that I chose them. Brandon talked me through every concern and made me feel comfortable up until the day my items were delivered. The 3 guys that picked up my items were just as wonderful as Brandon was. They were fast, friendly and very professional. Hopefully I don't have to move out of state again, but if I do, i am definite ly calling National. Thank you to each and every one of you.

We had a fantastic experience with National Van Lines for a cross country move from Ohio to Oklahoma. The driver was super helpful during pickup and ensured everything was packed correctly and inventoried. This was especially important as my wife had to manage everything on her own for the pickup. The entire crew was polite and really gave us the feeling we were in good hands. At delivery, the same driver stayed in constant communication and showed amazing skills maneuvering the semi truck thr ough our narrow neighborhood roads. He arrived earlier than originally expected, but was left hanging by the local contracted laborers. He started unloading stuff while the office scrambled to find more help. The crew that showed up in such short notice was amazing. They were very professional and welcomed us to Oklahoma. The driver ensured everything was to our liking and closed out the job with paperwork. He was a great guy and really represented the company well! Would 100% use them again.

The only problem was the new computer system that was being used. Took a while to get the docusign documents correct regarding the proper insurance which took almost a week or more. No one in their correct state of mind would sign for .60 cents per pound to insure their property. James eventually got all that straightened out and we finalized the contract for the 1900 mile move from WA to AR. I can't say enough good things about the Driver (WILLIAM EBERT) and the pick and delivery crews. Bi ll oversaw every aspect of the loading process, everything was appropriately wrapped, loaded and stacked with only one exception. This was discovered during the unloading process in AR. An Ham radio amplifier that was placed in the wrong position even though the box was correctly labeled with arrows, I have not yet set it up as of yet. Bill stayed in touch during the entire trip keeping me advised of his location and eta which was great. Upon arrival at my home I met his crew, a mom and son team that impressed the hell out of me, very knowledgeable and professional, who just could not do enough to ensure everything was in the proper place. I Highly recommend National Van Lines for your move, and if you can get Bill as your driver and his crew, you can be assured of a great move with no headaches or concerns. Joe Sales Rep: JAMES COSTA Moving Agent: A2B MOVING & STORAGE, LLC Driver: EBERT, WILLIAM