We had a wonderful cross-country move with National via AQMS. From the first initial walk through in-person of our stuff to the move itself we had a great experience. Our rep Brandon answered every question and followed up on any outstanding issues. Amber also played a key role late in making sure our move completed successfully. The best part about our move was the people. From Brandon and Amber to the packers and the movers everyone was great to work with, very respectful of our stuff/time and worked hard to make our move happen quickly. I can't thank the National and AQMS teams enough for a speedy and high quality move!
Underwood
My long distance move went very smoothly. Nothing was missing or broken. The driver arrived at the destination a day before I did, but he was very accommodating. The two men who off-loaded the truck were very efficient. All in all a good move!
Moore
We had a very positive experience working with NVL for our cross-county move. The packing, loading, and unloading all happened smoothly and on schedule and Aaron Bacon was helpful and responsive throughout the process.
Ankeny
Jack Morgan provided excellent customer service, he's very helpful and engaging. Jose and crew did a very good job delivering our household items.
Miller
The movers arrived on time, and in a very professional way. They loaded the material that I packed and helped make sure the house was neat and free of damage when they left excellent work. When they arrived in Hollister Missouri, they arrived on time and they had three people that worked extremely hard, bringing my furniture etc. into the home With great care. I would highly recommend them again. Their attitude was exemplary. I would call and have the same company move me again if it was ever re quired.
Wiseman
Every person I dealt with during my move was processional, friendly, and helpful. This gave me confidence that my stuff wasn't all going to be broken and stolen, and indeed it was not. I am very pleased and would try to use National again.
Smith
Great experience!
Stephens
Damon and Luis were phenomenal. Truly a pleasure to work with.
Logan was wonderful too. He was accommodating and went above and beyond to help us out when we really needed it! When we had a snag or a question he was always helpful.
Buiteweg
I moved from Michigan to Arizona. I had a great experience with National Van Lines- starting with Michael who answered any questions I may have had in a timely manner. Then to my driver, Tara, whom was amazing. She was extremely careful with all of my belongings- everything came back to me scratch free, nothing was broken, and nothing was missing. She was absolutely awesome and I would recommend her to anyone! Great experience- thank you!
Bodary
Still evaluating items broken or missing some items not shipped but I was charged for
Cronin
I had a really great experience with National Van Lines. Their pricing was extremely competitive, and my sales rep, Eric, was terrific throughout the entire process. He was proactive in his communication, very transparent about where I could save money or secure discounts, and guided me from securing quotes all the way to when my belongings were delivered. I secured over 10 quotes from various moving companies as I tried to find the most value, but also the most confidence. I'll be honest, the m oving industry is filled with scams, shady brokers, and wildly inconsistent and inaccurate pricing. Eric and National Van Lines were the only ones that made me feel like an actual human and worked with me, instead of making me feel like they were trying to take advantage of me. Their pricing was extremely fair, their service was professional and as advertised, and they were flexible and understanding even when I had to pivot delivery locations.
I think we can all agree that moving is not a f un or enjoyable process. However, if I'm going to have to do it again, my first call will more than likely be to National Van Lines.
Iannelli
I worked with Samantha for the planning and scheduling. She was wonderful in answering all my questions, and I had many! I was nervous as this was the first time I hired movers before. She never ignored a question or acted as if my questions/concerns were stupid or silly. I really appreciated her patience! She was able to respond quickly nearly every email. She also understood when my move was delayed several months and adjusted without a problem.
I was connected to a driver Robert G who coor dinated the pick up of my goods at two locations in Washington and the drop of in Colorado. I don't know how he and his helper were so fast at each location! They disassembled and assembled one or two pieces of furniture quickly and without issue. My goods were carefully blanket wrapped and everything showed up in good condition! The only thing that broke was something I brought with me. I would absolutely recommend National Van Lines and their local Western Washington Affiliate of A2B moving ou t of Auburn, WA.
Rockmoore
Chris and his wife were very professional, friendly, and most of all understanding to the stress and tension of the people who are moving. They were fantastic. It was very clear that they were very concerned about the wellbeing of the people moving. They gave great advice. Chris' workers in California and Texas were truly professional, polite, and very very hard workers. They displayed experience and just did an impossible job. I would rate ALL 10 stars. When you make a reservation from N ational---please request these people. They make it easy!!
Degnon
The movers were professional, courteous & very efficient. Would use them again if I needed a mover.
Neal
All appointments were on time as promised whether for the appraisal, pick up or delivery. I has delays is my schedule but Eddie and the team worked with me to be sure times and dates were adjusted to mee t my schedule. Eric the drive and his team at both ends were fantastic. They were efficient and caring in all aspects of their responsibilities. I would not hesitate to call them if any future moves.
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