Customer Testimonials

"From the initial web search, quote, booking, confirmation process to the service date - the whole process was professional and seamless. Staff was courteous, on time, hard working, and enthusiastic! Great Move Day Partners and helped us make a challenging day go so much smoother!!!! Than you all for your Heavy Lifting and Professionalism! Great Team!

Overall, the experience was smooth and efficient. There was only one minor damage and a missing item valued at less than $100, for which I was reimbursed after filing a claim. There were no other issues. The movers were courteous, professional, and right on time. All the large furniture was padded, and walls were covered to prevent scratches. Their bid was competitive, and best of all, no prepayment was required, unlike most other companies. All I needed to pay was before or on the delivery da te. The only thing I wish the salesperson had told me about were the additional charges for changing the delivery date, as I had thought it included free 30 days of storage. They picked up my loads on 01/25/2024, and the original delivery date was set for on or after 2/15/2024, with a 7-day delivery window. Then on 2/1/2024, the seller requested an additional 2 days to move out. So, I asked to shift the delivery window to start on 02/17/2024 right away. I thought that was at least a 2-week no tice for the change. However, I was still charged $100 per day, totaling $200 in additional charges. I understand there might have been scheduling issues during the peak moving season, but since winter is a slow season, $100 per day seems excessive. It should have been disclosed in the contract, instead of my assumption that it would be covered in the free 30 days of storage. Had I known about it, I would have requested the seller to pay for the fee when I agreed to the change. Despite these issues, I am satisfied with my overall experience with National Van Line and will likely use the company again for my long-distance moves.