Customer Testimonials
Your staff is top notch. Very nice and competent, as well as good attitudes. The cousin team for Nashville delivery were great! Only complaint was Nationals inability to give me any idea of dates. I stayed in town for 10 days due to not trusting proper warning for delivery after my previous Florida move gave me 15 hours. Luckily, I had a son on paternity leave that was able to come. No backup for Nashville. Loved working with del Ray Melissa Gross from Joe Bonnie, as well as Theresa!
We were very pleased with National Van Lines. I have moved 18 times in my life, so I know a little about the process. The packing was very well done and quick. The boxes were sealed exceptionally well. The bottoms were secured at all access points. The pickup was done with no damage to the walls and the workers were hard workers! Monty was the driver and he was awesome. He called and texted to make sure I knew when he would arrive and also gave me a good window for delivery. The delivery wen t smoothly and when we opened all of our boxes we did not have a single thing that broke from packing to unpacking. I would definitely say my experience was exceptional!
Joe Bonnie and Son had done a super good job in packing. The driver arrived on the appointed day and time and did well with loading, but it took him longer than what we anticipated to receive our household goods. He had other loads to deliver first. The only surprise was that the driver refused to unpack the wardrobes and remove that debris. I had paid for such unpacking! The cars, however, arrived safely and all went well. You all get an A plus.
I had a great experience from start too finish with the National team. Monty was our driver/coordinator. He was extremely professional, efficient and a good communicator. The pickup went smoothly and the delivery at the other end was perfect. They unpacked all the furniture and placed it as directed. It was overall an excellent experience due to Monty's expertise. Thank you!!