National Van Lines: Your Trusted Moving Partner

At National Van Lines, we pride ourselves on delivering exceptional moving experiences that go beyond just transporting goods from one place to another. Our commitment to excellence is reflected in our high Customer Satisfaction Index (CSI) rating, which demonstrates our dedication to providing top-notch service to every customer. In 2025, National Van Lines is in 1st place in the customer satisfaction Index, from the GSA.
Customer Satisfaction Index

Why does National Van Lines have one of the highest CSI ratings?

Simple … We Make Moving Easy!

We value our customers and have been trusted by more than 1 million families for 90+ years.

Our team of qualified professional movers has the training and experience to handle all types of moving projects—from long-distance moves to small relocations. Here are 10 reasons to trust National Van Lines with your precious household items and
business assets. We’re sure you’ll find even more to add to the list!

How We Compare Against Our Competitors

We are ranked #1 in domestic movers by the GSA for 2024-2025.
We are also CNET's Best Overall Mover

What does a high CSI rating mean for you?

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    Quality Assurance:

    A high CSI rating signifies our unwavering focus on quality throughout the moving process. From packing and loading to transportation and delivery, we ensure that your belongings are handled with the utmost care and professionalism.

  • 2

    Reliability:

    With National Van Lines, you can trust that your move will be executed seamlessly and on schedule. Our experienced moving experts are committed to meeting and exceeding your expectations, ensuring a stress-free relocation experience

  • 3

    Customer-Centric Approach

    We value your feedback and continuously strive to improve our services based on it. Our high CSI rating reflects our responsiveness to customer needs, making us a trusted partner for all your moving requirements.

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Why Choose National Van Lines

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  • 1

    Experience and Expertise

    With over 95 years in the industry, National Van Lines has the knowledge and expertise to handle moves of any size or complexity. Whether you’re moving state to state, under military orders, or internationally, we have the resources and knowledge to ensure a smooth transition.

  • 2

    Comprehensive Services

    From packing and unpacking to storage and logistics, we offer extensive services to meet all your moving needs. We aim to make your move seamless and hassle-free, allowing you to focus on settling into your new space.

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CHAMP Rules for Claims Resolution:

Our commitment to customer satisfaction extends to our claims resolution process. We follow the CHAMP rules (Centralized Household Goods Traffic Management Program) to efficiently address any issues or concerns you may have during the moving process. This proactive approach ensures that any potential claims are handled promptly and fairly, reaffirming our commitment to your satisfaction and providing you with peace of mind throughout your move.